Privacy Policy

1.1 Introduction Alusiyes ("Alusiyes", "we", "us", or "our") respects the privacy of students, instructors, staff, workshop participants, visitors and other users of our website and services. This Privacy Policy explains how Alusiyes collects, uses, stores, protects and shares personal information when you use our website, register for an account, purchase a course or workshop, participate in learning activities, communicate with our team, or use other Alusiyes services. By using Alusiyes services, you acknowledge that you have read this Privacy Policy. We aim to process personal data in accordance with applicable Indian law, including the Digital Personal Data Protection Act, 2023 and applicable rules as they become applicable to the relevant processing activities. The notified DPDP Rules require clear and understandable notices describing the personal data collected and the purposes for which it is processed. 1.2 Information We May Collect Depending on the service you use, Alusiyes may collect: Account information Full name Email address Mobile number Password/account credentials Profile information Profile photograph, where voluntarily provided Course and workshop information Course enrolments Workshop registrations Attendance Course progress Quiz/test results Assignment submissions Certificate information Instructor/staff interactions Payment information Payments may be processed through third-party payment service providers. Alusiyes may receive information such as: Transaction ID Payment status Amount paid Payment date Payment method/type Order or registration reference We generally do not need to store your complete card, UPI PIN, CVV or banking credentials on our own servers. 1.3 How We Use Your Information We may use information to: Create and manage your account Provide purchased courses and workshops Process registrations and payments Track course progress Record workshop attendance Generate and verify certificates Send course and workshop communications Provide customer support Respond to enquiries Prevent fraud, abuse and unauthorized access Maintain website security Improve our courses and services Maintain business and transaction records Comply with applicable legal obligations 1.4 Emails and Communications Alusiyes may send: Registration confirmations Payment confirmations Course access information Workshop information Certificate notifications Password-reset emails Important service announcements Support responses Marketing communications will be handled in accordance with applicable requirements and available user preferences. 1.5 Certificate Information When a certificate is issued, certain information may be included on the certificate and/or certificate verification system, such as: Participant name Course/workshop name Certificate number Date of issue Grade/category, where applicable Instructor/authorized signatory QR verification information A certificate verification page may be publicly accessible to allow employers, institutions or other third parties to verify the authenticity of an Alusiyes certificate. 1.6 Sharing of Information Alusiyes may share limited information with trusted service providers where necessary to operate the platform, including: Payment processors Hosting/cloud service providers Email service providers Security providers Analytics/service providers Communication platforms We do not intend to sell personal information to third parties as a commercial product. Information may also be disclosed where required by applicable law, legal process, court order or governmental authority. 1.7 Data Security We use reasonable technical and organizational measures intended to protect user information against unauthorized access, loss, misuse, alteration or disclosure. However, no internet-based system can be guaranteed to be completely secure. Users are responsible for keeping their passwords and account credentials confidential. 1.8 Data Retention We retain information only for as long as reasonably necessary for the purposes for which it was collected, including account administration, course delivery, certificates, financial records, dispute resolution, security and legal compliance. Certificate verification records may be retained for longer periods because they are used to establish the authenticity of certificates issued by Alusiyes. 1.9 User Requests Subject to applicable law, users may have rights relating to their personal information, including rights concerning access, correction, withdrawal of consent and grievance redressal. Requests may be submitted through: Email: [alusiyesacademy.org@gmail.com] The DPDP framework provides mechanisms concerning consent withdrawal and data-principal rights; Alusiyes will implement applicable requirements according to the relevant commencement timeline. 1.10 Children's Information Alusiyes services are primarily intended for learners who are legally able to use the relevant service. Where applicable law requires verifiable parental/guardian consent for processing children's data, Alusiyes will follow the applicable requirements. 1.11 Changes to this Privacy Policy We may update this Privacy Policy from time to time. The updated version will be published on this page with a revised effective date.